F.A.Q & Shipping

What materials are the artworks made of?

All original paintings by Adriana Enescu are created on premium cotton canvas using the finest oil and acrylic paints, ensuring lasting beauty and vibrant color.


Payment options and local currencies

We accept all major payment methods, including credit cards and PayPal. At checkout, you can select your preferred currency for a seamless experience.


How do you ship the artworks?

We offer worldwide shipping with tracking and insurance included. Artworks are packaged securely to ensure they arrive safely to your destination.


What is the delivery time?

Delivery usually takes between 1-3 weeks depending on your location and the shipping method selected.


Shipping cost

Shipping costs are calculated at checkout based on your destination. For special shipping requests, please contact us directly.

 


Return Policy



Do you accept returns?

Original artworks can be returned within 14 days after delivery, provided they are in perfect condition and in the original packaging.

Shipping costs for returns are paid by the customer.

Custom-made or personalized orders are non-returnable.


How to request a return?

Please email us at adriananovellestudio@yahoo.com before sending back any artworks. Detailed instructions will be provided. 

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